Shipping policy
Shipping & Delivery FAQ
What ship methods are used?
We use outside delivery companies.
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address--e-mail us at:[email protected]
Most orders placed on business days will be processed and shipped within 3-5 days.
We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.
How long does my order take to arrive?
Country | arrive time |
US | 7 - 20 Working Days |
CANADA | 7 - 20 Working Days |
UK | 7 - 20 Working Days |
Europe | 7 - 20 Working Days |
All Other Countries | 20 - 40 Working Days |
What is the shipping fee and how do I qualify for free shipping?
What is the shipping fee and how do I qualify for free shipping?
Rate Name Condition Price
Standard Shipping $0.00-$49.98 $6.99
Free Shipping $49.99 and up $0.00
Air Shipping(Insured Delivery | Direct Flights ) $0.00 and up $9.99
Where to ship from?
Usually, all stock products are shipped from Europe and will be delivered within 7-20 working days. Directly shipped from our factory.
How do you ship packages?
Packages from the warehouse will be shipped via global logistics, safe and reliable. You can check the order status online via
Do you ship to all parts of the world?
Yes. We offer shipping to more than 200 countries worldwide.
What should I do if my package is lost?
If you did not receive the delivered order or the carrier lost the order in transit, please contact us. We are happy to help you.
About order cancellation and modification information.
We will ship the product within 72 hours after you pay for the order. If the product has not been shipped, you can modify or cancel the order according to your needs. If the package is in transit, we cannot change your order information or cancel the order.